How can we help?
Choose the right contact below and we’ll get back to you within 2 business days.
Contact support
Get help with a product.
Qwint Caption
Help with installing, activating, or using Qwint Caption in Premiere Pro or After Effects.
support@qwintsoft.comVisit qwint-caption.comQnexa
Help with signing in, leads, follow-ups, or your team workspace. Include the mobile number you sign in with.
support@qwintsoft.comQnexa privacy policyBilling and refunds
Questions about a payment, an invoice, a duplicate charge, or a refund. Include your order or invoice number.
refunds@qwintsoft.comRefund and cancellation policyDevelopment clients
Support for a website or application we built for you. Include your project name and what you need.
contact@qwintsoft.comContact detailsSupport hours: Monday to Friday, 10:00 AM to 6:00 PM Indian Standard Time (UTC+5:30). Requests sent outside these hours are answered on the next business day.
Common questions
Frequently asked questions.
How quickly will you reply?
We reply to most requests within 2 business days. Our team works Monday to Friday, 10:00 AM to 6:00 PM Indian Standard Time (UTC+5:30).
What should I include in a support request?
The product name, your device or software version, what you were trying to do, what happened instead, and a screenshot or screen recording if you can. For Qnexa, include the mobile number you sign in with. Never send passwords or payment card details.
Where can I buy Qwint Caption?
Qwint Caption plans are available at qwint-caption.com, along with its own terms, refund policy, and delivery policy.
How do I get a refund?
Email refunds@qwintsoft.com with your order or invoice number. Purchases made through the Apple App Store or Google Play are refunded by Apple or Google. Our refund and cancellation policy explains the details.
How do I delete my Qnexa account?
Email support@qwintsoft.com with the subject “Delete my Qnexa account” and the mobile number you sign in with. The Qnexa account deletion page explains what is deleted and how long it takes.
When will Qaption be available?
Qaption is still in development, and we have not announced a release date yet. We will share updates on our products page.
Can you build software for my business?
Yes. We build websites, applications, and other software for clients, and provide offshore development support. Email contact@qwintsoft.com with what you want to build.
How do I report a security issue?
Email support@qwintsoft.com with the subject “Security issue” and the details needed to reproduce it. Please give us a reasonable time to fix it before sharing it publicly.