Shipping and Delivery Policy

Qwintsoft LLP sells software and software services only. We do not sell or ship physical goods, so no shipping charges apply and nothing is delivered to a postal address.

Qwint Caption is delivered digitally through https://qwint-caption.com, as described in its Shipping and Digital Delivery Policy at https://qwint-caption.com/shipping-and-digital-delivery-policy.

The Qnexa app is delivered through the Apple App Store and Google Play. It is available to download as soon as the store shows it for your device and region.

Websites, applications, and other development work are delivered digitally, for example through a source code repository, a hosting or app store account, or a download link sent by email.

Delivery dates and milestones are set out in the proposal or agreement for each project. We tell you in writing if a delivery date needs to change.

If you have paid and have not received access, a download, or a deliverable by the agreed date, email support@qwintsoft.com with your name, order or invoice number, and payment date. We reply within 2 business days.

If we cannot deliver what you paid for, you are entitled to a refund under our Refund and Cancellation Policy at https://qwintsoft.com/refund-policy.

We may update this policy from time to time. The current version will appear on this page with its effective date.